Job Opportunity
Receptionist
The Receptionist will manage our front desk on a daily basis and will perform a variety of administrative and clerical duties.
As a receptionist, you will be the first point of contact for the UFN. The Receptionist’s duties include offering administrative support across our band office. You will welcome guests, and greet people who visit the band. You will coordinate front desk activities, including distributing correspondence and redirecting phone calls.
The Receptionist is often the first point of contact for public when entering the office. Therefore, you need to greet individuals in a pleasant manner. You will need to streamline office operations.
Multitasking and stress management skills are essential for this position. The receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.
RESPONSIBILITIES
Ø Greet and welcome guests as soon as they arrive at the office
Ø Direct visitors to the appropriate person and office
Ø Answer, screen and forward incoming phone calls, take messages, check phone messages
Ø Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, note pads, forms and brochures)
Ø Maintain office security in compliance with UFN protocols
Ø Provide basic and accurate information in-person and via phone/email
Ø Pick up, sort, record and distribute mail/deliveries, take mail to the Post Office
Ø Notify the appropriate department if a package is delivered so they can pick it up
Ø Maintain office security by following safety procedures and controlling access via the reception desk.
Ø Order front office supplies and keep inventory in stock
Ø Update calendars and schedule meetings
Ø Assist Council and Sr. Management with clerical tasks and other duties
Ø Maintain contact lists and other pertinent data
Ø Perform other clerical receptionist duties such as filing, photocopying, and faxing
Ø Filling up the copier daily, making sure paper is always in the copier
Ø Prepare order list for general office supplies as directed by the Office Manager
Ø Confidentiality is crucial and the receptionist is expected to adhere to all aspects of the job to be kept confidential.
Ø Update bulletin boards inside outside and the community notice boards
Ø Provide some personal assistance duties, special projects as they arise
Ø Other clerical duties as assigned
The following is a list of basic expectations and skills for the receptionist:
Ø Use Microsoft Office Suite software
Ø Use with office equipment (e.g., fax machines, copiers and printers)
Ø Have a professional attitude and appearance
Ø Have solid written and verbal communication skills
Ø Able to be resourceful and proactive when issues arise
Ø Have excellent organizational skills
Ø Able to multitask
Ø Have time-management skills, with the ability to prioritize tasks
Ø Have a good customer service attitude
Ø Have good communication skills
Ø Organizational skills
Ø Work as a team member
Ø Ensure confidentiality at all times
The Receptionist reports to the Office Manager. The office manager will provide training and direction to the receptionist. Daily, weekly and monthly task list will be provided for the receptionist.
The Receptionist will be provided training in Receptionist and clerical duties by the UFN General manager and outside on-line training.
Interview Process:
- Only shortlisted candidates will be contacted.
- Two step interviews (Interview & written assignment)
- Criminal record check
- Reference Check
Application Deadline:
Open until filled.
How to Apply:
Please email your resume and cover letter to hr@ulkatcho.ca. Please include “Receptionist” in the subject line. Or drop off at the reception counter at the band office.